Timeless Teller Instructions

Timeless Teller is a secure way to retrieve your account information 24/7 with your touch-tone phone. We suggest printing this out to assist you when using this phone system.
 
CALL 712-252-4064 or 800-688-7423
  • PRESS 1 for ENGLISH, 2 for SPANISH
  • ENTER your ACCOUNT NUMBER, PRESS #
  • ENTER your PIN number, PRESS #. (Call your  branch during business hours if you forgot your pin #.)
  • FOR BALANCE INFO, PRESS 1.
  • FOR STATEMENT INFO, PRESS 2.
  • FOR MONEY TRANSACTIONS, PRESS 3.
  • TO SWITCH THE ACCOUNT IN WHICH YOU'RE WORKING, PRESS 4.
  • TO CHANGE YOUR PIN, PRESS 5.
  • PRESS ZERO TO EXIT.
 
Make certain to have all your information before calling, such as your Account Number and your PIN number.
 
ACCOUNT & SUB-ACCOUNT SUFFIXES
Primary Savings 00
Checking 27
SUB-Savings 01, 02, 03, etc.
Bridge 626
Loans 50, 51, 52, etc.
Christmas Club 28
Vacation 25
Kids Club 01
IRA 31