SIOUX CITY, IA – Telco Triad Community Credit Union (Telco Triad) is pleased to announce the appointment of three key team members who will support the Credit Union's continued growth and commitment to serving members.
Telco Triad is proud to announce the appointment of Crystal Jepsen as Real Estate Loan Officer. Jepsen brings extensive lending and leadership experience to her new position. She has been with Telco Triad for 10 years, most recently serving as Morningside Branch Manager. In addition, she assisted with managing the Credit Union's Indirect Lending Department from 2016 through 2025. Prior to joining Telco Triad, Jepsen served as a Consumer Loan Officer at North Star Community Credit Union for 17 years. She earned a bachelor's degree from Buena Vista University, with concentrations in Accounting and Business Entrepreneurship.
"Crystal's extensive experience and strong dedication to our members make her an excellent fit for this role," said Andrew Barriger, CEO. "We are excited for her to continue helping members achieve their homeownership goals."
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Telco Triad welcomes Rick Wolf as the new Morningside Branch Manager. Wolf has several years of financial industry experience and holds a bachelor's degree in accounting. Most recently, he served as a Member Service Officer at a Credit Union, where he worked closely with members to identify financial solutions and support their financial goals. In his new role, Wolf will oversee branch operations, mentor and develop staff and continue Telco Triad's commitment to delivering exceptional member service.
"We are excited to welcome Rick to the Telco Triad team," said Kayci Britton, Vice President of Branch Operations. "His leadership abilities and financial expertise will be a tremendous asset to our members and staff."
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Telco Triad also welcomes Abigail Tieck as its new Talent Development Manager, a newly created position within the organization. Tieck holds a master’s degree in education and will work under the Human Resources department to develop and deliver training programs that support employee growth and enhance member service.
"Investing in our employees is investing in our members," said Mark Nielsen, Vice President of Human Resources. "We're excited to welcome Abigail and look forward to the positive impact she will have on staff development and our overall member experience."
About Telco Triad:
Telco Triad Community Credit Union was founded in 1945 and is based in Sioux City, IA. With assets of $163 million and over 16,000 members, Telco Triad's dedicated employees, coupled with a wide array of financial services, provide members a personalized experience through the Credit Union's six convenient branch locations and its digital banking services. Visit us at www.telcotriad.org. Federally Insured by NCUA.
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