What are the benefits of check p

FAQ's

What are the benefits of check payments?

Check payments allow you to pay anyone through your online bill pay account. No more postage or

trips to the post office. Plus, checks payments through online bill pay are electronically recorded, may be stopped before 3 p.m. Central

time on the date they are scheduled to process, and are virtually tamper resistant. The estimated arrival time for checks is based upon

the payee’s zip code and is displayed while you schedule a payment.

Are online bill payments guaranteed?

Online bill payments are not guaranteed by the US Postal Service or Automated Clearing House Network (ACH). However, online

bill pay offers a payment success rate of 99.99 percent and greatly reduces the risk of human error. In the event a check payment is

not received, our online bill pay support will stop and re-issue the payment, as well as provide proof of processing to the payee. Online

bill pay also provides a history of your payments and payment information is integrated directly into account statements.

When can payments be scheduled?

Payments may be submitted at any time, day or night. All payments should be scheduled according to

process date and not according to due date. For example, payments should be scheduled to process before the actual due date.

Estimated arrival times are automatically displayed during the scheduling process. We recommend scheduling first payments in

advance to ensure timely delivery. Payments are electronically debited from your account on the process date. For same-day processing,

please schedule payments before 3 p.m. Central time.

Who can I pay with online bill pay?

With online bill pay, you can pay virtually anyone with a current address within the continental United States, Alaska, Hawaii, and Puerto Rico.

What if I need more information?

For specific information or questions regarding our online bill pay service, please