FAQ'sSECURITY
Online bill pay through your financial institution is ten times safer than mailing checks.*
*Research gathered by the Aite Group
CONVENIENCE
No more stamps, envelopes, and trips to
the post office!
EASE
Our bill pay is simple to understand and even
easier to navigate.
TRUST
Online bill pay greatly reduces the risk of human error
and late payments.
TIME
Pay all of your bills in minutes instead of hours. You control when the payments are scheduled
How much is online bill pay?
Online bill pay is $5 per month with unlimited transactions for our
members who have a share draft
account.
How do I enroll in online bill pay?
To enroll in online bill pay, you must
first be enrolled in online banking.
To enroll in online banking and online
bill pay, please visit our website and look for the online banking information on the Telco Triad website.
Is online bill pay secure?
Online bill pay is recommended by security experts as one of the safest ways to pay your bills. According to research, 90 percent of identity theft doesn’t occur through the Internet.* Identity thieves still use the tried and true methods of stealing mail or discarded trash. Combined use of online banking and online bill pay helps to protect consumers against identity theft and check fraud. For additional security, online bill pay requires 128-bit encryption and personalized log-in information.
*Research gathered by Javelin Strategy & Research.
How are payments sent?
Payments are sent two ways: electronic and paper check. On average, electronic payments are sent to more than 70 percent of payees. For payees who can only accept checks, the subscriber’s account is debited electronically and an authorized paper check is issued on behalf of the subscriber.
What are the benefits of electronic payments?
Electronic is the fastest payment method for subscribers and greatly reduces the risk of human error. Electronic payments are received by the payee within 2–3 business days.
